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There is simply a common practice prevails in the market for confusion on vat and delivery charges at the time of showing product, therefore at Universal Paving UK we understand to have a transparent policy of clearly not adding it to the product prices where (20% vat is excluded to all the prices..). And delivery charge too which depends on the area of delivery (where *free nationwide delivery at most UK postcodes). For more info please visit our delivery costs section.

Our approach is to show the exact amount you have to pay during checkout so you may not find hidden charges at the time of payment which results in a seamless and satisfied customer experience.

Universal Paving UK at all time tries to deliver best seamless customer experience for hassle free shopping but if you feel any aspect to be short of your expectations do fill our feedback form so we can overcome it and make your next shopping experience delightful.

  • Placing orders online:

    When an order is placed online you will be guided through the process via a secure service provider (an ssl-encypted https) with sagepay or securetrading prior to processing your card details.

    Please follow the easy on screen instructions and when the order is completed an order confirmation email will be sent to you.

    • Direct payment online:

      On occasions our sales or processing teams may request payment by this method; again this is via a secure service provider.

      • Payments from overseas:

        All payments from overseas must be made by bacs or chap transfer in GBP (£) 

        Account Name - UNIVERSAL PAVING UK
        Bank Name - ICICI UK Bank PLC 
        Southall Branch
        Address : 45, South Road, Southall, Middlesex
        UB1 1SW
        Sort Code - 30-01-28
        Account No - 76334631 


        • Payment by Cheque:

          Cheque to be made payable Universal Paving UK

          Please Post Cheques to:
          Universal Paving UK

          Please enclose details that relate to the payment with your cheque. Please note goods will not be dispatched for seven working days subject to funds have cleared.

          • Payment by phone:

            We are able to process verbal card payments securely over the phone. Please call us direct on +44 7480959706